NG Technology Services Terms

The checkout page identifies the product, price, and billing terms. A linked product-details page explains what that product includes and excludes. These Terms set the general rules that apply to the purchase, including payment, ownership, cancellation, and how we handle problems. Please review all three before you pay.

These Services Terms (“Terms”) are a contract between you (the person or entity named at checkout, or the business that person is authorized to bind) and NG Technology LLC (“NG,” “we,” “us”). By checking the required acceptance box and completing payment, you represent that you are authorized to enter into these Terms for yourself or the business identified at checkout.

These Terms apply only to a purchase whose checkout page displayed a link to these Terms and required you to check that box before paying. An invoice, a payment link without that box, or an older hosting plan that never showed these Terms is not, by itself, acceptance of this version.

You agree to these Terms when you check that box and complete payment. If you do not agree, do not pay.

Our Privacy Policy at ng-technology.org/privacy explains how we handle personal information. You are responsible for notices and lawful collection of information through your own website. We will handle personal information we process for our services as described in that Privacy Policy and applicable law.

The name, price, and description of what you are buying appear on the checkout or payment-link page. If that page links to a product-details page, the version of that page available when you check out describes that product’s scope. We will keep a reasonable record of the Terms and product-details version applicable to your purchase.

NG Technology LLC is a California limited-liability company. We design, set up, host, and maintain websites and related digital services for businesses.

(a) Standard products. A named, fixed offering whose checkout page links to a product-details page for that offering. What is included and excluded is stated on that checkout text and that details page. Paying through Stripe does not turn a job into a standard product. If we already have a signed contract or written custom order with you, that document is not replaced by a later checkbox on an unrelated payment.

(b) Hosting. Recurring access, storage, and related platform service for a site we host, at the plan you purchase. Hosting is billed separately from any one-time setup fee unless the checkout page for that product says otherwise. When hosting starts, what it includes, and storage limits are stated on that hosting product’s checkout text and details page.

(c) Custom work. Design, development, or other work that is not a standard product. Custom work is provided only if we and you sign or accept a separate written order (email confirmation of a written quote counts). If that order conflicts with these Terms, the order controls for that project’s scope, price, and timetable. These Terms still cover payment mechanics, intellectual property as stated below, limitation of liability, and governing law, unless the order expressly says otherwise.

We will use reasonable care and skill to provide the service described in the applicable checkout and product-details page. If a material issue within that stated scope is caused by us, we will use reasonable efforts to assess and correct it. This is not a guarantee of a particular launch date, business result, third-party service availability, or unlimited revisions.

We will explain when a request is outside the product you purchased. An extra request is a new purchase or a custom order; it does not mean the original product is unfinished.

If we create a login on a site we deploy for you, you must keep that login under your control confidential and promptly tell us about suspected unauthorized use. You are not responsible for unauthorized activity to the extent it results from our failure to use reasonable security measures or access outside your reasonable control. Do not send passwords, one-time codes, or payment details through ordinary email or unsecured messaging.

You may not: use the services unlawfully; attack, scrape, or disrupt our systems; resell a hosted site or a template as your own product without our written consent; or attempt to obtain source code, templates, or platform access beyond what we provide for your own business site.

Where reasonably practicable, we will give notice and a reasonable opportunity to cure before suspending a site or login for nonpayment or a material breach. We may suspend immediately where reasonably necessary to address a security incident, unlawful activity, a credible infringement claim, or a material risk of harm. Any suspension will be limited to what is reasonably necessary, and we will restore service when the applicable issue is resolved, unless the service has been discontinued under Section 7 or restoration is prohibited by law or not reasonably practicable.

Where reasonably practicable and legally permitted, a suspension for those reasons will not prevent us from providing a reasonable way to export your content for thirty (30) days. A third-party takedown demand, legal obligation, or material security risk may require a shorter period or limit what we can provide.

You own your domain (if registered in your name) and the original content and media you supply, subject to third-party rights. You grant us a non-exclusive right to copy, translate, lay out, host, and publish materials you provide and content you expressly approve, solely as needed to perform the purchased services and maintain the site. That right ends when the service and export period end, except to the extent we must retain material for backups, legal obligations, or a dispute.

If we ask you to review a specific preview and the applicable product-details page gives a review process or response period, content that you do not identify as inaccurate or unauthorized during that process may be used for the agreed website. This does not shift responsibility to you for changes we make outside the agreed scope or contrary to your written instructions.

For standard products, we own the templates, themes, source code, administration configuration, hosting methods, automation, skills, tools, and improvements. Buying a standard product does not transfer the template or grant a source-code license. Before Hosting begins, you have a limited right to access a preview solely to review and accept the configured site. While that product’s Hosting is paid and active, you may use the configured site for your own business. Custom work ownership is stated in the custom order. If the order is silent, the custom order still controls deliverables; do not assume the template rules apply.

Third-party accounts and software subscriptions (including AI tools) are yours to buy unless that product’s details page says they are included. You are responsible for materials you supply, instructions you give, and content you or your tools publish. You represent that you have all rights needed for materials you supply or approve for the site, and that they comply with applicable law, including real-estate advertising and fair-housing rules. We do not warrant search ranking, traffic, leads, or a particular business outcome.

You pay the price shown at checkout for that product. Prices are set per product at checkout; these Terms apply across products and do not freeze any particular amount.

One-time fees (including setup fees) are generally non-refundable once paid because we reserve capacity and begin configuration work. This does not limit a non-waivable legal right or your right to raise a good-faith claim — in writing, within thirty (30) days after delivery of the purchased product or the deliverable at issue — that we materially failed to provide the purchased Standard Product as described in the applicable product-details page. Correction or re-performance is the primary remedy; a proportionate refund for an unperformed portion applies where correction is not reasonably possible. A site not yet being public, a change of mind, customer delay, or a request outside the purchased scope is not by itself a ground for refund.

Subscriptions renew at the interval shown at checkout until you cancel. You authorize us and our payment processor to charge the payment method you provide. You may cancel through the billing portal or written cancellation method stated on the applicable checkout page. Unless that page says otherwise, cancellation takes effect at the end of the current paid billing period, and we will send a confirmation to the subscription email address. We do not refund a period already paid unless mandatory law requires it.

We may change a recurring price on at least thirty (30) days’ written notice. A price change applies only to a future renewal period. If you do not accept the new price, you may cancel before it takes effect.

Domain registration and renewal charged by a registrar are yours to pay. Domains are registered in your name unless we agree otherwise in writing.

Unpaid fees may result in suspension. We are not responsible for delay to the extent work cannot begin or continue because required payment, information, access, approvals, or materials have not been provided.

You may cancel Hosting as described on the subscription page or through the written cancellation method stated at checkout. Canceling does not refund Setup fees or fees already incurred.

We may discontinue or materially change a Hosting plan on at least thirty (30) days’ prior written notice, unless earlier action is reasonably necessary for security, legal compliance, or a third-party service failure. If we discontinue a plan for reasons other than your breach, we will provide a reasonable opportunity to export your content and, where appropriate, address a prepaid unused Hosting period in accordance with applicable law and the checkout terms.

If we transfer the Hosting business, we will use reasonable efforts to give notice. The transferee must assume the applicable service and data-handling obligations, and you may still cancel under these Terms.

After cancellation or a pause takes effect, the public site may go offline. We will, where reasonably practicable and legally permitted, provide a reasonable means to export your content for thirty (30) days. We may keep a recoverable copy for another thirty (30) days and then delete it, except where law requires retention. Export does not include source code, the template, our Hosting system, or a custom migration. Export format, assistance, and any migration service are stated in the product-details page or separately quoted.

Services are provided as available. To the extent law allows, we do not warrant uninterrupted or error-free service or any particular business result. Neither party is liable to the other for indirect loss, lost profits, or lost data.

Our total liability arising from or relating to a particular purchase is limited to the fees actually paid for that purchase — for a one-time purchase, the one-time fees; for a Hosting subscription, the Hosting fees actually paid for that subscription in the three (3) months before the claim arose. Nothing in these Terms limits liability that cannot be limited by law, or liability for fraud, willful misconduct, or gross negligence. This limitation does not excuse payment obligations or either party’s obligations under an applicable indemnity provision.

You will indemnify us against third-party claims only to the extent they arise from materials you supplied, your unlawful instructions, or your use of the services in breach of these Terms. We will promptly notify you of a claim, reasonably cooperate at your expense, and permit you to control the defense and settlement. You may not settle a claim in a way that admits fault by us or imposes obligations on us without our written consent. This obligation does not apply to the extent a claim results from material outside the scope of your authorization or our willful misconduct.

If you have a billing, cancellation, access, or service concern, please use the support or billing contact stated on the relevant checkout page or on ng-technology.org. Before either party starts a court proceeding about these Terms, it will give the other written notice of the concern and a reasonable opportunity to discuss it in good faith, unless urgent injunctive relief is reasonably necessary. Either party may bring an eligible claim in small-claims court. Before starting a non-urgent payment dispute with your card provider, you agree to first raise the concern through the process above and give us a reasonable opportunity to resolve it. Nothing in this section limits rights you cannot waive under applicable law or card-network rules.

We are independent contractors, not partners or employer-employee.

You may not assign these Terms or resell a configured site without our written consent. We may assign these Terms in connection with a transfer of the relevant business or service, subject to Section 7.

Neither party is liable for delay caused by events it cannot reasonably control. If such an event materially prevents an affected service for more than sixty (60) days, either party may end the affected, unperformed portion on written notice; fees for services already performed or periods already used remain governed by these Terms.

Notices to you may go to the email or address you used at checkout or in correspondence. Notices to us must be sent through the support or billing contact stated on the relevant checkout page or on ng-technology.org.

For a Standard Product, the checkout page controls as to product identity, price, tax, billing timing, and subscription interval. The linked product-details page controls as to inclusions, exclusions, and delivery milestones. These Terms control all other general legal matters. A Custom Order controls for that custom project’s expressly stated scope, price, timetable, and ownership terms; otherwise these Terms supplement it.

California law governs, without regard to conflict-of-law rules. Any court proceeding may be brought in the state or federal courts in California, unless applicable law gives you a non-waivable right to bring the matter elsewhere. “Business day” means a California business day. Electronic acceptance and electronic records are valid.

If we update these Terms, the new version applies to purchases made after we post it. A purchase already paid remains under the version linked at that checkout, unless we both agree otherwise or law requires a change. For an existing Hosting subscription, we will give at least thirty (30) days’ notice of a material change that affects the ongoing service terms, and the change takes effect no earlier than your next renewal after that notice period. You may cancel before it takes effect, and in that case cancellation is effective before the change applies, except where a shorter change is reasonably necessary for security or legal compliance.

If a provision is unenforceable, the rest of these Terms remains in effect.